Project Manager (Poole, UK)



Parkeon delivers solutions for smart cities on the move. Our Smart Transport solutions can be seen in world-class cities including London, Edinburgh, Paris, New York, Sydney, Rome, Brussels and Toronto. Parkeon is present in 4,000 towns and cities around the world. We employ over 1,000 people creating and delivering effective, high quality solutions for our clients. Our market leadership is underpinned by a continuous drive to innovate and push the frontiers of what is
possible in order to make our customers more successful. As a result, we are a thriving business that is investing strongly and building the team for both new opportunities and supporting existing ones.


Our UK headquarters is based in Poole on the Dorset coast with its bustling quay, some of the best
beaches in the UK and a stunning natural harbour. There is easy access to the Dorset countryside, the New Forest and the spectacular Jurassic Coast. Our main office is 1 mile from Poole railway station with good public transport links and close to both Bournemouth and Southampton international airports.


Parkeon Transit Ltd, Poole is seeking a Project Manager to join the Rail Systems Team, which supplies smart ticket retailing systems into the UK rail industry. Primary customers are train operating companies.

The successful candidate will be an experienced Project Manager who can demonstrate previous
relevant experience. Strong customer communication skills and leadership are essential.

Through leadership and engagement, the project manager will ensure that all aspects of the project are executed in the most efficient and profitable manner for Parkeon, whilst at the same time projecting a highly professional image to customers.


  • Identify project objectives, scope, deliverables and measures of success
  • Act as the main point of contact with the customer for all project matters
  • Manage customer expectations and ensure that they are met or exceeded
  • Prepare Project Initiation Documents
  • Prepare effort and timescale estimates for project activities
  • Prepare and maintain the Project Plan and ensure that the project is delivered on time
  • Identify any variation from plan and take corrective action
  • Liaise with Accounts, prepare and maintain the Project P&L Sheet and Cash Flow and ensure that the project achieves or exceeds its margins and cash flow targets. Identify any deterioration of margin or cash flow position and take corrective action.
  • Prepare project information and written reports as required, including a monthly Project Report.
  • Maintain a project issues register and ensure that action is taken to address issues
  • Maintain a project risk register and ensure action is taken to mitigate risks
  • Ensure project resources are in place to deliver the project
  • Take the lead role in projects from launch to completion
  • Manage a cross functional project team ensuring that each team member understands their role, the activities assigned to them, the deliverables expected from them and the timescales available to them
  • Communicate with the project team ensuring that team members have a good understanding of the project goals and take collective responsibility for delivering the project
  • Provide leadership in the resolution of technical issues and challenges
  • Liaise with other departments necessary for delivery of the project, including Production, Supply Chain, Service, Technical Support, and Product Development
  • Negotiate contract variations and other project changes with the customer and secure additional work at good margins
  • Ensure timely and professional responses are made to the customer
  • Ensure all commitments are met
  • Ensure all applicable regulations are adhered to
  • Organise on-site training of customers prior to full deployment
  • Oversee acceptance testing and ensure the system leaves the factory in accordance with the requirements
  • Ensure the system is installed and operating to specification and therefore ensuring all payments due to Parkeon are made in full and on time
  • Support presales as required - prepare and manage offers for bids and contract variations. Attend and support customer tender presentations as required


  • Contribute to interdepartmental communication in order to improve awareness of the project and customer needs and the creation of a team spirit
  • Contribute within and outside of own area of responsibility
  • Contribute to a service minded and client-oriented approach and promptly respond to external and internal correspondence with the service of the client in focus
  • Actively contribute to improve the quality of both products and services by working in accordance with internal and external quality standards


  • Parkeon Transit Ltd is at the leading edge of fare management and ticketing solutions. These complex systems, spanning from embedded firmware on contactless payments and smartcards through to large scale networks, webservers and databases, require excellent project management and technical skills to ensure success.
  • The Project Manager will need to have experience of the whole project lifecycle from bidding to warranty support and will have a professional, technical background. They are likely to be qualified to at least degree level in engineering or science.
  • Strong candidates will have previously managed projects which include substantial hardware and software development. They will have a proven track record of delivery to external customers. Their customer-facing skills and project management competence are of the highest importance to the role.

Core skills

  • Strong interpersonal skills
  • Ability to manage several complex tasks concurrently
  • Excellent oral communication skills
  • Strong commercial skills
  • Achieve a high standard of written English
  • Excellent data management skills:
  • proficient in the use of spread sheets
  • experience with querying databases
  • Understanding of electronics and computer systems
  • Excellent time management and working to deadlines

Behavioural factors

  • Team player, but able to work well under pressure
  • Capable of making decisions independently
  • Flexible with working hours to accommodate international working
  • Practical and ‘hands-on’ when required
  • Self-motivated, self-starting
  • Instinctive problem solver
  • Attention to detail
  • Tenacious
  • Reliable

Reports to

  • Head of Rail Systems
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