Billing Specialist (Charlotte, US)


About the Role:

Are you highly organized with a passion for financial details? Do you want an opportunity to help drive growth in one of the fastest growing companies in Charlotte? As a Billing Specialist at Passport, you will assist with customer billing, key account reconciliation, and other essential aspects of the monthly financial close process. As a valuable member of the finance team, the Billing Specialist will gain a unique perspective of our leading mobile payments company while contributing to some of the most important parts of a growing company. If you love to challenge yourself, enjoy maintaining and improving processes, and want to collaborate with a great team, you have found the right place!


  • Calculate monthly billing amounts and provide invoices to clients
  • Reconcile the accounts receivable, merchant accounts and other ledgers
  • Oversee collection efforts and client inquiries
  • Coordinate Passport’s continuing initiatives to provide an outstanding billing experience
  • Support management by providing accounts receivable reports and other information


  • Associate’s degree required, Bachelor’s degree in Accounting or Finance preferred
  • 1+ year in an accounting specialist or similar role preferred
  • Solid understanding of Excel
  • Prior billing and customer service experience preferred
  • Exposure to general ledger packages such as Netsuite, Intacct, or MS Dynamics, a plus


  • Customer focus
  • Action-oriented
  • Communicates effectively
  • Attention to detail

About You:

You have a keen attention to detail and regularly act with a sense of urgency. You own your responsibilities and nothing in the universe will get in the way of delivering your goals. You strive for simple, organized solutions to intimidating problems, and are always thinking about ways to scale your responsibilities in the future. You live to interact with and support your colleagues and customers to make their jobs more enjoyable and successful.

You are someone who thrives in a rapidly changing organization with rapid revenue growth. You love the intensity and constant change. You are a self-starter who takes the initiative to ensure that collaboration occurs. You are inquisitive and like to ask a lot of questions – you have an insatiable curiosity to learn and want to master everything you touch. You can balance short and long-term objectives and always hit your deadlines.

About Us:

Passport is transforming mobility management for cities, empowering them to create more livable and equitable communities. Passport’s mobility platform enables clients to digitally coordinate all modes of transportation and implement real-time, data-centric management of their curbside and streetspace through its enterprise software. Trusted by nearly 600 cities, universities and agencies, including Chicago, Toronto, London, Los Angeles, and Miami.

Passport is one of the fastest growing companies on the Inc. 500 and Deloitte Technology Fast 500 lists. Passport is backed by Bain Capital Ventures, Grotech Ventures, MK Capital, and Relevance Capital. For more information, visit

Passport provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.

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