You will partner closely with our clients and our Client Success and Service Delivery teams to ensure client needs are addressed consistently and proactively in our incredibly fast-paced, exciting, and constantly changing environment. The consultant is the internal subject matter expert on all things operational in the field with our clients. The consultant would work across key internal and external stakeholders to gather requirements and recommend tactical plans to Product Management and Service Delivery teams to ensure delivery of our product. As such, you will be at the heart of delivering on our growth objectives.
Simply put, you are a dot-connector. You are able to take complex situations and boil them down to simple requirements and action plans. You work well with lots of different personalities and can bring people together to solve problems with ease. People enjoy working with you, your teammates respect you, and your clients are regularly impressed by you. You can juggle many different and competing priorities in a constantly changing and fast-paced environment. You are not afraid of challenging situations or aggressive deadlines and know how to navigate carefully during challenging client conversations. You constantly set the bar high with your daily work and your project portfolio, and then raise the bar higher. You always hit your deadlines.
You have a propensity towards continuous improvement and love to figure out the scalable solution. You own the details. You are always thinking a few steps ahead. You love working with teams. You listen, collaborate, take note of alternate viewpoints, and implement the best solutions. You can communicate with the best by being clear, concise, and listening.
You read the books, you've followed the blogs, and as someone committed to striving for the best, you're excited to contribute to Passport's amazing growth goals by gathering critical requirements and ensuring they're brought to life for our clients.
Passport is transforming mobility management for cities, empowering them to create more livable and equitable communities. Passport's mobility platform enables clients to digitally coordinate all modes of transportation and implement real-time, data-centric management of their curbside and street space through its enterprise software. Trusted by nearly 600 cities, universities and agencies, including Chicago, Toronto, London, Los Angeles, and Miami.
Passport is one of the fastest growing companies on the Inc. 500 and Deloitte Technology Fast 500 lists. Passport is backed by Bain Capital Ventures, Grotech Ventures, MK Capital, and Relevance Capital. For more information, visit passportinc.com.
Passport provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.Apply for this job